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Airline loyalty programs

Miles & More

Europe's largest frequent flyer program, run by the Lufthansa Group since 1993. Award miles to spend; a Points system now governs status.

Miles & More is the frequent flyer program of the Lufthansa Group, launched in 1993 and the largest such program in Europe. It spans Lufthansa, SWISS, Austrian, Brussels Airlines, and the wider Star Alliance. Members earn award miles to redeem, and earn Points toward Frequent Traveller, Senator, and HON Circle status.

Miles & More Lufthansa Group Germany
Operator
Lufthansa Group (Lufthansa, SWISS, Austrian, Brussels Airlines, and more) ↗
Country
Germany
Launched
1993 (the largest frequent flyer program in Europe) ↗
Alliance
Star Alliance ↗
Program currency
Award miles; Points, Qualifying Points, and HON Circle Points for status ↗
Status
Frequent Traveller, Senator, HON Circle Member ↗

Miles & More is the frequent flyer program of the Lufthansa Group and the largest in Europe, launched in 1993. It serves as the shared program for Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, and other group carriers, and connects into Star Alliance for earning and redemption across roughly two dozen airlines. Lufthansa Group flights moved to dynamic award pricing in June 2025, and miles expire after 36 months unless a member holds status or an active co-brand card.

Status is earned through a Points system, restructured to separate qualification from redeemable award miles, and runs Frequent Traveller, Senator, and HON Circle Member, the last reserved for the group's highest-value flyers and qualified on its own separate currency, HON Circle Points. Qualification periods align to the calendar year.

The lesson for an enterprise operator is the complexity that comes with scale across many brands. Miles & More has to reconcile the commercial interests of several airlines, multiple co-brand card issuers, and a large partner base under one currency and one status ladder. Its recent shifts, dynamic pricing and a reworked Points structure, are attempts to regain pricing control and simplify a program that decades of accretion made intricate. Operators running loyalty across a portfolio of brands should expect governance, not technology, to be the hardest part.

Listings are editorial, compiled from public sources. Program details change; verify with the operator.

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