What does an enterprise resource planning system integration do for a loyalty program?
An ERP integration connects the loyalty program to finance. Accruals, redemptions, and cancellations are exported to the ERP for partner billing, invoice posting, and reconciliation.
In an ecosystem program with many partners, this is how the money side stays true to the points side: every point issued or burned has a corresponding financial entry.
What does the Infor connector cover?
In the GRAVTY® integration catalog, the Infor connector is listed under ERP. The system it connects:
Connector scope
Enterprise software from Infor, including the Infor HMS hotel property management system.
Connector scope is defined per deployment. The integrations page lists the full catalog, and the GRAVTY® docs cover the platform APIs that integrations are built on.
