What does a central reservation system integration do for a loyalty program?
A reservation system integration puts the loyalty program inside the booking path. Guests authenticate as members, enroll if they are new, and see loyalty pricing or redemption options while they reserve.
Booking data flows back to the loyalty platform so stays and reservations drive accrual and member history without manual claims.
What does the Concilio Labs connector cover?
In the GRAVTY® integration catalog, the Concilio Labs connector is listed under RES with this scope:
Connector scope
Enables customer booking experience with loyalty points, supporting enrollment and seamless profile lookup.
Connector scope is defined per deployment. The integrations page lists the full catalog, and the GRAVTY® docs cover the platform APIs that integrations are built on.
