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Architected for Integration.
Built for Impact.

Like a Swiss Army Knife for Loyalty, GRAVTY® equips brands, marketers, and ecosystems with every tool to earn, retain, and delight customers at every step.

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Trusted by Leading Enterprises

WestJetEmiratesMajid Al FuttaimLiverpoolGHA DiscoveryVivo EnergyDeutsche TelekomSpin PremiaGalaxy Joy
Designed for

Scale, Speed, and Hyper-Personalization

Built on a foundation of cutting-edge technology, including patented intelligence and an API-first architecture, GRAVTY® simplifies the complexities of modern loyalty, transforming them into intuitive, customer-first experiences.

99.99%
Platform uptime SLA
API-first
Composable architecture
Patented
Visual Rules intelligence
SOC 2
ISO 27001 · GDPR compliant
See How

GRAVTY® Solves Your Key Business Challenges

01

Effortlessly Manage Complex Loyalty Programs

  • Unified Platform: Manage multi-brand, multi-country, and multi-currency programs with ease, empowering local teams.
  • Dynamic Models: Customize tiers, statuses, and currencies to perfectly match your industry's unique needs.
  • Rapid Deployment: Launch new programs quickly with no-code tools and ready-to-use templates.
02

Elevate Customer Service with the Human Touch

  • GRAVTY® Concierge App: Enable instant member recognition and efficient service in physical settings.
  • Effortless Benefit Management: Streamline the issuance and redemption of loyalty rewards.
  • Real-Time Interaction Logging: Capture valuable member feedback for enhanced service continuity.
03

Deliver Instant, Intelligent Customer Engagement

  • Patented Visual Rules Engine: Create highly personalized offers with intuitive drag-and-drop configurations.
  • Reusable Campaign Blueprints: Accelerate campaign launches by leveraging proven templates.
  • Advanced Segmentation & Dynamic Pricing: Target customers with precision and adapt offer values in real-time.
  • Gamification & Leaderboards: Boost engagement and brand affinity through fun, competitive mechanics.
04

Empower Your Merchant and Partner Networks

  • Independent Campaign Management: Enable partners to create and manage their own campaigns.
  • Real-Time Performance Insights: Provide partners with instant visibility into key metrics.
  • Integrated Invoice Management: Simplify reconciliation and payout processes.
  • Geo-Tagged Promotions: Launch hyper-local, timely offers for maximum impact.
  • Multi-Tiered Coalition Management: Govern diverse brand partnerships with clear controls.
  • Private, Insightful Dashboards: Offer secure, segmented performance views to partners.
05

Benefit from Reliability and Robust Security

  • Scalable Data Integration: Seamlessly connect with your existing POS, CRM, ERP, and other systems.
  • Secure Transactions & Compliance: Meet stringent global standards (ISO 27001, SOC1, SOC2, GDPR).
  • High Availability Infrastructure: Ensure uninterrupted loyalty experiences with 99.99% uptime.
06

Create Exceptional Member Experiences from the Start

  • Omnichannel Enrollment: Seamless registration across all digital and physical channels.
  • Progressive Profiling: Gradually enrich customer data through incentivized interactions.
  • Flexible Memberships: Support diverse program structures, including family, corporate, and subscription models.
  • 360° Member View: Gain a holistic understanding of each member's behavior and preferences.
  • Empowered Service: Equip members with self-service tools and frontline staff with the GRAVTY® Concierge App.
07

Harness the Power of AI for Smarter Loyalty

  • AI Individualize: Deliver hyper-personalized journeys based on deep emotional, behavioral, and transactional insights.
  • AI Trust: Proactively detect anomalies and fraud with real-time analytics.
  • AI Sense: Continuously monitor KPIs, trigger alerts, and automate issue resolution.
08

Transform Insights into Actionable Results

  • Role-Specific Dashboards: Provide tailored insights to every stakeholder for informed decisions.
  • Real-Time Campaign Monitoring: Track performance and optimize strategies on the fly.
  • Comprehensive Member Value Analytics: Understand engagement patterns and responsiveness to shape targeted strategies.
  • Automated Reporting & Forecasting: Generate seamless operational and financial reports.
09

Create Unified Experiences Across Every Channel

  • Seamless Omnichannel Integration: Easily embed loyalty features with SDKs, web widgets, and digital wallet integrations.
  • Digital Identity & Payments: Integrate versatile loyalty identifiers for frictionless experiences.
  • Easy Offer Discovery & Redemption: Allow members to access and redeem personalized offers in real-time.

Every tool your loyalty program needs.
In one platform.

Book a demo → Explore the platform