Behind every reward in an airline loyalty program lies a financial transaction. Each mile earned at a retailer, redeemed for a seat upgrade, or accrued through a co-branded card has a direct monetary impact. For loyalty leaders, the challenge is clear: how do you scale member engagement while keeping every financial touchpoint controlled, transparent, and automated?
This is where GRAVTY® FinConnect comes in. As the financial control engine for complex loyalty ecosystems, FinConnect ensures that rewards are issued responsibly, billed accurately, and monitored in real time.
With FinConnect, airlines can:
- Configure billing models per partner,prepaid or postpaid
- Automate sponsor invoicing and reconciliation with zero manual effort
- Enforce funding discipline so no mile is issued without backing
- Track sponsor health with real-time dashboards and AI-driven alerts
- Expand partner ecosystems with confidence and compliance
Client Spotlight: Financial Precision in Action
Doters, one of GRAVTY®’s flagship airline clients, manages a diverse partner ecosystem ranging from retail and travel to financial services. To handle this complexity, Doters relies on GRAVTY® FinConnect to:
- Tailor billing and credit models per sponsor
- Operate prepaid and postpaid sponsor models seamlessly
- Enforce automated suspension rules to avoid unbacked rewards
- Enable AI-Sense Alerts that proactively flag financial risks
- Deliver real-time visibility through QuickSight-powered dashboards
How Doters Runs Airline Loyalty Finance with GRAVTY® FinConnect
1. Billing & Payment Configuration
- Default rates set program-wide.
- Sponsor-specific overrides for strategic partners.
2. Prepaid & Postpaid Sponsor Models
- Postpaid: Credit limits assigned per cycle; auto-suspension on breach.
- Prepaid: Balances deducted in real time; suspension when zero.
3. Automated Sponsor Suspension
No manual intervention required,FinConnect enforces discipline automatically.
4. AI-Sense Alerts
Proactive thresholds (e.g., 80% utilization) trigger alerts. Finance teams and sponsors receive early warnings before suspension.
5. Financial Dashboards
Sponsor-level views for detailed tracking. Consolidated dashboards for reconciliation, audits, and performance analysis.
With GRAVTY® FinConnect, airlines gain:
- Unmatched transparency across all sponsor transactions
- Built-in financial discipline through automated rules
- Real-time oversight powered by AI and dashboards
- The ability to expand ecosystems without increasing operational risk
In a world where every mile counts, GRAVTY® FinConnect ensures every mile is accounted for.
